Welcome to Wakzone Ltd (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website mobigala.com, mobile application, and any related services provided by Wakzone Ltd (collectively, the “Platform”).
By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Company Information
Wakzone Ltd is a registered company engaged in the design, production, and sale of premium leather products, including footwear, bags, and accessories.
- Registered Office: Lahore, Pakistan
- Email: support@mobigala.com
- Website: mobigala.com
2. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not violate any laws or rights of others.
You must not:
- Misuse the site by introducing viruses or malicious code.
- Attempt to gain unauthorized access to our servers or systems.
- Use automated tools (bots, scrapers, etc.) to extract data.
3. Product Information
We strive to ensure all product descriptions, images, and pricing are accurate. However, slight variations in color or texture may occur due to lighting or natural leather differences.
Wakzone Ltd reserves the right to modify or discontinue any product at any time without prior notice.
4. Pricing and Payments
All prices listed are in Pakistani Rupees (PKR) or relevant local currency (USD, GBP, AED) for international customers.
- We accept payments via Credit/Debit Cards, Bank Transfer, and Cash on Delivery (COD) (where available).
- For international orders, currency conversion and transaction fees may apply based on your bank or payment provider.
5. Order Processing and Cancellation
- Orders are processed within 1–3 business days after payment confirmation.
- You may cancel your order before shipment by contacting our support team.
- Once an order is shipped, cancellation is no longer possible, but you may initiate a return as per our Refund Policy.
6. Shipping and Delivery
Delivery times vary based on your location:
- Pakistan: 2–5 business days
- UAE, UK, USA: 7–14 business days
We partner with reputable courier services to ensure timely delivery.
Customs duties or import taxes (for international orders) are the responsibility of the buyer.
7. Returns and Refunds
Our Refund and Return Policy allows returns within 15 days of delivery if the product is unused and in its original packaging.
Please refer to our detailed Refund Policy for the complete process and conditions.
8. Intellectual Property
All content on the Wakzone Platform — including logos, designs, text, images, and videos — is the intellectual property of Wakzone Ltd.
You may not copy, reproduce, or use any content without prior written permission.
9. Limitation of Liability
Wakzone Ltd shall not be liable for:
- Any indirect or consequential damages arising from product use.
- Losses due to delivery delays beyond our control.
- Damage caused by misuse or unauthorized modification of products.
Our total liability shall not exceed the total amount paid for the product in question.
10. Privacy and Data Protection
Your privacy is important to us. Personal data collected during purchases or account registration is handled in accordance with our Privacy Policy.
We do not share your information with third parties except as necessary for order fulfillment and legal compliance.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pakistan.
For international customers, local consumer protection laws may also apply.
In case of disputes, the courts of Lahore, Pakistan shall have jurisdiction.
12. Amendments
Wakzone Ltd reserves the right to update or modify these Terms at any time without prior notice. Continued use of our Platform constitutes acceptance of any changes.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact:
📧 support@mobigala.com
🌐 mobigala.com
📍 Wakzone Ltd, Lahore, Pakistan