Privacy Policy
Last Updated: November 2025
At Wakzone Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Company Information
Wakzone Ltd
📍 Lahore, Pakistan
🌐 mobigala.com
📧 support@mobigala.com
2. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase, register an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Details (processed securely via third-party gateways)
b. Non-Personal Information
We automatically collect certain information when you visit our website, such as:
- IP Address and Browser Type
- Device Information
- Pages Visited and Time Spent
- Cookies and Analytical Data
3. How We Use Your Information
We use the collected data to:
- Process and fulfill your orders
- Communicate order updates, promotions, and support messages
- Improve our products, website, and user experience
- Prevent fraudulent activities and ensure transaction security
- Comply with legal and regulatory requirements
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences and provide personalized offers.
You can manage or disable cookies in your browser settings. However, some website features may not function properly without them.
5. Sharing of Information
We do not sell or rent your personal data.
We may share your information only with:
- Trusted service providers (couriers, payment processors, marketing tools)
- Legal authorities, if required by law or to prevent fraud
- Business partners, in limited cases, for product delivery or support
All third-party partners are required to handle your data securely and use it only for the intended purpose.
6. Data Security
We implement strict technical and organizational measures to protect your data, including:
- SSL encryption on all online transactions
- Secure servers and firewalls
- Restricted access to personal data
While we take every reasonable step to safeguard information, no online system can guarantee 100% security.
7. Your Rights
Depending on your location, you have the right to:
- Access and review your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request data portability (for EU customers under GDPR)
You can exercise these rights by emailing us at support@mobigala.com.
8. Retention of Information
We retain your data only as long as necessary to:
- Fulfill your order and provide after-sales service
- Comply with tax, accounting, and legal obligations
- Improve customer experience
When data is no longer needed, it is securely deleted from our systems.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., courier tracking, social media).
We are not responsible for the privacy practices or content of these external websites.
10. Marketing Communication
You may choose to receive updates, promotions, or newsletters from Wakzone Ltd.
You can unsubscribe at any time using the link in our emails or by contacting customer support.
11. Children’s Privacy
Our services are not intended for individuals under 16 years of age.
We do not knowingly collect personal information from minors. If such data is discovered, it will be promptly deleted.
12. International Data Transfers
Your information may be stored and processed in Pakistan, the UK, the USA, or the UAE, depending on your location and order source.
We ensure that all data transfers comply with international privacy laws and standards.
13. Changes to This Policy
Wakzone Ltd may update this Privacy Policy periodically.
All changes will be posted on this page with the updated effective date. Continued use of our website signifies your acceptance of the updated policy.
14. Contact Us
For any questions, concerns, or data-related requests, please contact:
Wakzone Ltd
📧 support@mobigala.com
🌐 mobigala.com
📍 Lahore, Pakistan